General and Operations Managers
SOC: 11-1021.00 · Job Zone 4 (Considerable preparation)
Plan, direct, or coordinate the operations of public or private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services.
AI Impact Summary
General and Operations Managers faces moderate AI displacement risk with a score of 33/100. Significant displacement is estimated between 2041 and 2051. Of 17 analyzed tasks, 1 are highly automatable, particularly in routine_cognitive. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Wage & Employment (2024)
Median Wage
$102,950
per year
Mean Wage
$133,120
per year
Employment
3.6M
workers
Wage Range
$47,420 - N/A
10th - 90th pct
Protective Factors
Total protective discount: 26.2%
Skill Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (7)
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (5)
Recommendations
Skills to Develop
These skills are at risk from AI automation. General and Operations Managers professionals should diversify beyond them.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
- Coordination
Coordination is AI-resistant — strengthening this skill provides durable career protection.
- Negotiation
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
- Complex Problem Solving
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
- Persuasion
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Systems Analysis
Systems Analysis will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Task Breakdown
17 tasks analyzed
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Direct administrative activities directly related to making products or providing services.
Set prices or credit terms for goods or services based on forecasts of customer demand.
Prepare staff work schedules and assign specific duties.
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
Perform personnel functions such as selection, training, or evaluation.
Plan or direct activities such as sales promotions that require coordination with other department managers.
Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
Recommend locations for new facilities or oversee the remodeling or renovating of current facilities.
Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
Direct non-merchandising departments of businesses, such as advertising or purchasing.
Plan store layouts or design displays.
| Task | Category | AI Capability | Risk Score | Time % |
|---|---|---|---|---|
| Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. | Non-Routine Analytical | 75 | 57.0 | 10% |
| Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. | Non-Routine Interpersonal | 30 | 27.0 | 10% |
| Direct administrative activities directly related to making products or providing services. | Non-Routine Interpersonal | 30 | 27.0 | 8% |
| Set prices or credit terms for goods or services based on forecasts of customer demand. | Non-Routine Analytical | 80 | 59.0 | 4% |
| Prepare staff work schedules and assign specific duties. | Routine Cognitive | 90 | 85.2 | 5% |
| Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits. | Non-Routine Analytical | 70 | 55.0 | 6% |
| Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency. | Non-Routine Analytical | 60 | 51.0 | 8% |
| Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. | Non-Routine Analytical | 75 | 57.0 | 5% |
| Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. | Non-Routine Interpersonal | 20 | 23.0 | 4% |
| Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. | Non-Routine Analytical | 45 | 45.0 | 8% |
| Perform personnel functions such as selection, training, or evaluation. | Non-Routine Interpersonal | 35 | 29.0 | 8% |
| Plan or direct activities such as sales promotions that require coordination with other department managers. | Non-Routine Interpersonal | 30 | 27.0 | 6% |
| Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. | Non-Routine Analytical | 70 | 55.0 | 5% |
| Recommend locations for new facilities or oversee the remodeling or renovating of current facilities. | Non-Routine Analytical | 60 | 51.0 | 3% |
| Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management. | Non-Routine Analytical | 65 | 53.0 | 4% |
| Direct non-merchandising departments of businesses, such as advertising or purchasing. | Non-Routine Interpersonal | 30 | 27.0 | 4% |
| Plan store layouts or design displays. | Non-Routine Analytical | 70 | 55.0 | 2% |
Community Assessment
Do you agree with this risk score?
Related Jobs
Explore other career paths
Compare displacement risk across occupations and find careers with stronger long-term prospects.