Insurance Claims Clerks

SOC: 43-9041.01 · Job Zone 3 (Medium preparation)

Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

11 tasks analyzed

Prepare insurance claim forms or related documents and review them for completeness.

Enter claims information into database systems.

Pay small claims.

Calculate amount of claim.

Post or attach information to claim file.

Transmit claims for payment or further investigation.

Contact insured or other involved persons to obtain missing information.

Review insurance policy to determine coverage.

Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.

Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.

Apply insurance rating systems.

Task	AI Capability	Risk Score	Time %
Prepare insurance claim forms or related documents and review them for completeness.	-	-	-
Enter claims information into database systems.	-	-	-
Pay small claims.	-	-	-
Calculate amount of claim.	-	-	-
Post or attach information to claim file.	-	-	-
Transmit claims for payment or further investigation.	-	-	-
Contact insured or other involved persons to obtain missing information.	-	-	-
Review insurance policy to determine coverage.	-	-	-
Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.	-	-	-
Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.	-	-	-
Apply insurance rating systems.	-	-	-

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