Spa Managers

Respond to customer inquiries or complaints.

Schedule guest appointments.

Maintain client databases.

Coordinate facility schedules to maximize usage and efficiency.

Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.

Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

Plan or direct spa services and programs.

Develop or implement marketing strategies.

Sell products, services, or memberships.

Recruit, interview, or hire employees.

Assess employee performance and suggest ways to improve work.

Inventory products and order new supplies.

Establish spa budgets and financial goals.

Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.

Train staff in the use or sale of products, programs, or activities.

Participate in continuing education classes to maintain current knowledge of industry.

Direct facility maintenance or repair.

Verify staff credentials, such as educational and certification requirements.

Schedule staff or supervise scheduling.

Check spa equipment to ensure proper functioning.

Develop staff service or retail goals and guide staff in goal achievement.