Baggage Porters and Bellhops

Receive and mark baggage by completing and attaching claim checks.

Greet incoming guests and escort them to their rooms.

Transport guests about premises and local areas, or arrange for transportation.

Maintain clean lobbies or entrance areas for travelers or guests.

Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.

Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.

Explain the operation of room features, such as locks, ventilation systems, and televisions.

Assist physically challenged travelers and other guests with special needs.

Deliver messages and room service orders, and run errands for guests.

Act as part of the security team at transportation terminals, hotels, or similar establishments.

Pick up and return items for laundry and valet service.

Compute and complete charge slips for services rendered and maintain records.

Page guests in hotel lobbies, dining rooms, or other areas.

Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.

Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.

Complete baggage insurance forms.

Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.