Dispatchers, Except Police, Fire, and Ambulance

SOC: 43-5032.00 · Job Zone 2 (Some preparation)

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Wage & Employment (2024)

Median Wage

$48,880

per year

Mean Wage

$53,150

per year

Employment

211K

workers

Wage Range

$34,600 - $76,130

10th - 90th pct

Wage Distribution

$34,600Median: $48,880$76,130

Task Breakdown

13 tasks analyzed

Monitor personnel or equipment locations and utilization to coordinate service and schedules.

Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

Oversee all communications within specifically assigned territories.

Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.

Prepare daily work and run schedules.

Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.

Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

Receive or prepare work orders.

Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.

Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

Arrange for necessary repairs to restore service and schedules.

Ensure timely and efficient movement of trains, according to train orders and schedules.

Order supplies or equipment and issue them to personnel.

Task	AI Capability	Risk Score	Time %
Monitor personnel or equipment locations and utilization to coordinate service and schedules.	-	-	-
Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.	-	-	-
Oversee all communications within specifically assigned territories.	-	-	-
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.	-	-	-
Prepare daily work and run schedules.	-	-	-
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.	-	-	-
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.	-	-	-
Receive or prepare work orders.	-	-	-
Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.	-	-	-
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.	-	-	-
Arrange for necessary repairs to restore service and schedules.	-	-	-
Ensure timely and efficient movement of trains, according to train orders and schedules.	-	-	-
Order supplies or equipment and issue them to personnel.	-	-	-