AITakeover Tracker

Postal Service Clerks

SOC: 43-5051.00 · Job Zone 2 (Some preparation)

Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage.

Wage & Employment (2024)

Median Wage

$61,630

per year

Mean Wage

$61,070

per year

Employment

78K

workers

Wage Range

$42,600 - $74,050

10th - 90th pct

Wage Distribution

$42,600Median: $61,630$74,050

Task Breakdown

21 tasks analyzed

Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.

Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.

Keep money drawers in order, and record and balance daily transactions.

Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.

Register, certify, and insure letters and parcels.

Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.

Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.

Receive letters and parcels, and place mail into bags.

Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.

Obtain signatures from recipients of registered or special delivery mail.

Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.

Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.

Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.

Transport mail from one work station to another.

Rent post office boxes to customers.

Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.

Set postage meters, and calibrate them to ensure correct operation.

Feed mail into postage canceling devices or hand stamp mail to cancel postage.

Cash money orders.

Order retail items and other supplies for office use.

Post announcements or government information on public bulletin boards.

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