Transportation Attendants, Except Flight Attendants
SOC: 53-6061.00 · Job Zone 2 (Some preparation)
Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Wage & Employment (2024)
Median Wage
$37,560
per year
Mean Wage
$38,480
per year
Employment
25K
workers
Wage Range
$29,120 - $49,510
10th - 90th pct
Wage Distribution
Task Breakdown
14 tasks analyzed
Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
Perform equipment safety checks prior to departure.
Provide boarding assistance to elderly, sick, or injured people.
Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
Respond to passengers' questions, requests, or complaints.
Greet passengers boarding transportation equipment and announce routes and stops.
Explain and demonstrate safety procedures and safety equipment use.
Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
Open and close doors for passengers.
Determine or facilitate seating arrangements.
Signal transportation operators to stop or to proceed.
Adjust window shades or seat cushions at the request of passengers.
Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
| Task | Category | AI Capability | Risk Score | Time % |
|---|---|---|---|---|
| Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps. | - | - | - | |
| Provide customers with information on routes, gates, prices, timetables, terminals, or concourses. | - | - | - | |
| Perform equipment safety checks prior to departure. | - | - | - | |
| Provide boarding assistance to elderly, sick, or injured people. | - | - | - | |
| Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse. | - | - | - | |
| Respond to passengers' questions, requests, or complaints. | - | - | - | |
| Greet passengers boarding transportation equipment and announce routes and stops. | - | - | - | |
| Explain and demonstrate safety procedures and safety equipment use. | - | - | - | |
| Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking. | - | - | - | |
| Open and close doors for passengers. | - | - | - | |
| Determine or facilitate seating arrangements. | - | - | - | |
| Signal transportation operators to stop or to proceed. | - | - | - | |
| Adjust window shades or seat cushions at the request of passengers. | - | - | - | |
| Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms. | - | - | - |
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